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Celebrating CMHA’s First CPI Certified Installer

On July 1, CMHA unveiled its new Concrete Paver Installer (CPI) certification program, a significant milestone in our commitment to enhancing industry standards. This program offers comprehensive competency testing in paver installation methods, equipment, materials, safety, and design. Notably, the CPI program represents our dedication to transitioning all our education certificates into recognized certifications under the International Organization of Standards.

Below is an interview with Terri Childs, owner of Nature’s Way Landscaping and the first certified installer under the new program. In this Q&A, we delve into Terri’s background, his experience as an installer, and his valuable advice for those considering enrollment in the CMHA CPI Certification program.

Q: How did you get into the industry? How long have you been an installer? A: My wife was on maternity leave 32 years ago and I had two part-time jobs. At the time, we thought I could run a part-time business to earn more for the family, so I started Nature’s Way as an Organic Lawn Care company. We slowly grew over the decades and now the company handles landscape and hardscape projects. 

Q: How have you applied what you learned from the CPI course on a job site to solve an issue?
A: 
I have not used specific information from the course, but rather the entire installation process from the course and we rarely run into issues. I have used CPI knowledge to help non-CPI-certified companies with their installation issues. Sometimes I get questions and concerns from clients about other companies and I always use the information from the CPI course and CMHA research to answer their questions and concerns.

Q: What does this certificate mean to you and what made you want to continue to renew with CMHA? A: It shows our clients we follow current Industry Standards and the certification means we have achieved a certain level of expertise. The certification separates us from the non-certified installers in the area. 

Q: What are your thoughts on the transition CMHA is taking with CPI and why is it important to be certified in this industry?
A: 
I am not sure I fully agree with separating the course and the certification, but it is the normal way of doing it with other industry certifications. I benefited when I became a Certified Landscaper, I did not have to take the course, just pass the exam and prove my hours of work in the field, like the way the CPI certification is set up now, I think in the end we will serve many more installers. 

Q: What would you share about the CPI program to encourage others to consider taking the course? A: For such a low price and the ability to provide proven construction methods, why not? Your staff will feel empowered when they take the course and get certified.

Q: What was your experience when applying to the Grandfathered Certification Program?
A: 
It was simple. The staff quickly processed my application, which was a pleasant surprise.

Certified installers like Terri play a vital role in maintaining the industry’s commitment to best practices in paver installation. New and seasoned installers can develop foundational knowledge and innovative skills through CMHA education courses and certification programs. Learn more about our CPI course and certification program.

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