Certification Resources

Appeals Form: The purpose of this form is for individuals seeking to request an appeal against a CMHA Certification Committee decision. Please review the CMHA Certification Operations Manual for policies and procedures related to appeals against decisions (Section 9.8). The completed form and all supporting documentation must be returned to CMHA. The information provided within this appeals form will be treated as confidential by CMHA except as required by law. 

Complaint Form: The purpose of this form is for individuals seeking to report a complaint regarding a certification program and/or an individual candidate or certification holder. Please review the CMHA Certification Operations Manual for policies and procedures related to program and individual complaints (Section 9.9). The completed form and all supporting documentation must be returned to CMHA. The information provided within this complaint form will be treated as confidential by CMHA except as required by law. 

Exam Accommodations Request: If you have a disability covered by the Americans with Disabilities Act or the Accessible Canada Act and you wish to request an accommodation for a qualified disability, please complete this form with the Documentation of Disability-Related Needs by a Qualified Provider (page 2). The information you provide and any documentation regarding your disability and your need for accommodation in testing will be treated with strict confidentiality. 

Exam Retake Form: Candidates who fail the written exam must wait seven (7) days before they are eligible to apply to retest. Candidates must submit an Exam Retake Form and pay fee before being allowed to schedule a retest.

A new application and examination will need to be completed if a) an applicant does not apply for a retest within ninety (90) days from the last day of a wait period, or b) a second examination results in a failure.